Workplace Support Tailored To The Individual
Our workplace assessments cover a wide range of physical, cognitive, sensory and environmental needs.
Services include:
Assessments can be delivered remotely or face-to-face depending on the employee’s circumstances and the complexity of their needs.
More Than An Assessment
Effective workplace support isn’t simply about identifying a problem and recommending a product. Our assessors consider the full picture, including the employee’s role, working patterns, environment, existing equipment, current adjustments and barriers to working effectively. Where possible, we start with practical advice using existing resources. This might involve adjusting equipment, changing workstation layouts, using accessibility features, adapting working practices or practical coaching. Where extra equipment, specialist seating or assistive technology is needed, recommendations stem from functional needs identified during assessment.
The aim is simple: the right adjustment, for the right person, for the right reason.
From Assessment To Implementation
Our support continues beyond assessment. Where adjustments are recommended, Back Care Solutions helps organisations move from recommendation to implementation, including the supply, delivery, installation and setup of equipment and assistive technology. We also provide practical user training and ongoing support, helping employees get the most from their adjustments. This end-to-end approach simplifies managing adjustments while ensuring recommendations deliver practical workplace improvements.
Workplace Training And Enablement
Alongside individual assessments, we provide training to help employees, managers and workplace professionals build knowledge and confidence. Training services include DSE Product & Compliance Training, Disability Impact Training and Assistive Software Technical Training, with Disability Awareness Training available via our network of trusted specialist partners. Whether helping individuals use assistive technology or building understanding of ergonomic and accessibility needs, we focus on practical knowledge applied in the workplace.
Supporting Healthier, More Inclusive Workplaces
Individual assessments offer valuable insight into the wider organisation. For organisations using Back Care Solutions as their preferred DSE assessment provider, our complimentary DSE Assessment Trend Analysis identifies recurring themes and emerging trends across findings. These insights help organisations take a proactive approach — identifying opportunities to improve workplace design, awareness, equipment provision and working practices before issues escalate.
Practical, Independent Recommendations
Our approach prioritises the simplest effective intervention. We consider advice, education and coaching first, followed by adjustments to existing equipment or environments. New ergonomic equipment, specialist seating or assistive technology is only recommended where it provides clear functional benefit. Our assessors receive no commission for product recommendations, ensuring advice remains strictly focused on employee needs, effectiveness and value.
Helping Everyone Perform At Their Best
From straightforward workstation concerns to complex workplace needs, Back Care Solutions brings together specialist assessment, practical recommendations, implementation, training and ongoing support. The result is a joined-up approach — helping organisations meet responsibilities while creating safer, more accessible and inclusive workplaces where employees perform at their best.
